
Does Booking.com owe you money?
Reclaim up to 65% of your paid commissions now.
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European Hotels Applaud EU Court Ruling Against Booking.com’s Price Parity Clauses
The Court of Justice of the European Union (CJEU) ruled on Thursday that Booking.com cannot compel hotel owners to adhere to its price parity clauses under EU law. HOTREC, the European association representing hotels, restaurants, and cafés, applauded the court’s decision.Booking.com's price curbs on hotels may hinder competition, EU top court says
Booking.com's restrictions against hotels offering lower rates on their websites or on rival sites are unnecessary and could reduce competition, Europe's top court said on Thursday in a ruling targeting a widely used industry practice.Online price parity clauses at risk after EU Booking.com decision
The clauses have been under scrutiny for years, so the impact of the EU’s top court prohibiting them for the travel sector’s biggest platform could resonate across industries.EU court says that Booking.com was wrong to put price limitations on hotels
The highest European Court issued criticism on Thursday about the price rules that Booking.com forced hotel owners to follow. [...] The Court of Justice of the European Union (CJEU) has now decided that Booking.com was not allowed to do this in accordance with European Union laws.Why you should act now – find out what Booking.com owes you.
“What was considered a ‘booking standard’ for years was actually a breach of competition law. Now’s your chance to reclaim what’s rightfully yours.“
Free of charge and without obligation
€ 100,000+
Estimated average damage for small hotels.
€ 5,000,000+
Estimated average damage for hotel chains.
65 %
Portion of Booking.com fees that can be reclaimed.
130.000+
Hotels in Europe that have potentially suffered damage.
Case 1 | 2006 - 2015
Parity Clauses
These clauses prevented hotels from offering cheaper rates on other platforms or their own websites.
German and European competition authorities investigated these practices and classified them as a violation of competition law. Booking.com was subsequently fined heavily and required to remove the “parity clauses” from its contracts.
Case 2 | 2014 - 2022
Cancellation Fees
Booking.com may have charged guests improper cancellation fees.
Booking.com failed to clearly indicate that a booking on booking.com constitutes a binding online purchase. Under EU consumer protection law, online retailers must clearly and unambiguously inform consumers about the legal consequences of an order.
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Simply enter the key details of your hotel business, and we’ll review – without obligation – whether you are entitled to a refund from Booking.com.
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Frequently Asked Questions
Between 2006 and 2015, Booking.com used so-called “parity clauses” in its contracts with hotels. These clauses prohibited hotels from offering their rooms at lower prices on other platforms or their own website. This forced hotels to offer the same price across all distribution channels, limiting competition and resulting in excessive commissions for the hotels.
German and European competition authorities have classified the “parity clauses” as a violation of competition law because they restrict competition between online booking platforms and impair hotels’ freedom to set prices. The European Court of Justice (ECJ) has upheld this decision.
This affects hotels, aparthotels, and motels in Germany, Austria, Greece, Italy, France, Spain, and Switzerland that had a contract with Booking.com containing the “parity clauses” between 2006 and 2015. Furthermore, the hotels must have suffered financial damages as a result of the clauses.
According to estimates, affected hotels could reclaim up to 65% of the commissions paid to Booking.com as damages. The exact amount depends on the individual case and will be reviewed by our experts.
The duration of the process depends on various factors, including the complexity of the case and Booking.com’s level of cooperation. Based on our experience, the process typically takes between 12 and 36 months.
We guide you step by step through the entire process. First, we examine your claims free of charge and without obligation. If you decide to work with us, we will finance the claim and take care of all the legal steps. You will receive regular updates on the progress of your claim.
The prospects of success are very good due to the decisions already made by the competition authorities and the ECJ. PROFIN has an experienced team and a high success rate in comparable cases.
If the lawsuit is unsuccessful, you will not incur any costs. PROFIN bears the full cost risk.
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